Neon Bitz Collection

We offer several delivery options, including standard shipping, express shipping, and, for some items, in-store pickup. Delivery times and costs vary depending on the option chosen and the delivery location.

Yes, once your order is dispatched, we will send you a tracking number via email. You can use this number to track your order's progress on our carrier's website.

Yes, we do offer international shipping. However, shipping times and costs will vary depending on the destination country. Please note that international customers are responsible for any customs fees or taxes incurred.

We offer a 30-day return policy for most items. Products must be returned in their original condition and packaging. Please note that certain items may not be eligible for return, such as personalized or perishable goods.

If you receive a defective or damaged product, please contact us within 48 hours of delivery to initiate a return or exchange. We will provide you with instructions on how to return the item and will cover the return shipping costs.